About East West Bank - Gift Card Contact

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Former UCB Business Customers Login:

To obtain card balance and transaction records:

Visit us online at www.eastwestbank.com or call the East West Bank Prepaid Card Customer Care Center at 1-800-627-2140.

To report unauthorized transactions, disputed transactions, or a lost/stolen card:

Contact East West Bank Prepaid Card Customer Care Center at 1-800-627-2140 or write to: East West Bank, PO Box 927, Alhambra, CA 91802-0927.

Note: There is no charge for online inquiries; there may be a charge for telephone inquiries.

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